Welcome to Miststayz, a premier hotel booking platform dedicated to providing a seamless and secure user experience. By accessing or using our website, you agree to be bound by the following Terms of Service, booking policies, privacy practices, and related provisions. Please read these terms carefully as they outline your rights and responsibilities, including important information regarding cancellation procedures, data collection and storage practices, cookie usage, and compliance with applicable privacy laws and regulations.
In these Terms, “we”, “us”, “our” and “the Company” refer to the entity operating Miststayz. “User”, “you” or “your” refers to any person accessing or using our services. These Terms govern your access to and use of our website, including all booking services, promotions, and offers. By using our services, you acknowledge and accept all of the terms laid out herein.
"Booking" means any reservation made through our website for hotel accommodations. "Cancellation" refers to the process of voiding or ending a booking, subject to applicable cancellation penalties and conditions.
"Personal Data" refers to any information that can be used to identify you as an individual, including but not limited to your name, email address, telephone number, and payment details. "Cookies" refer to small data files stored on your device to enhance your browsing experience and help us deliver personalized content.
"Services" include all functionalities provided by our website, including hotel searches, bookings, payment processing, and customer support.
By using the services provided by Miststayz, you hereby agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you are required to cease using our services immediately. Continued use of the website is subject to the current version of these Terms, which may be modified from time to time without prior notice. It is your responsibility to review these Terms periodically.
To take full advantage of the features provided by our website, you may be required to register for an account. When registering, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately of any unauthorized use of your account. We will not be liable for any losses incurred as a result of your failure to secure your credentials.
Your privacy is of paramount importance to us. We are committed to protecting your Personal Data in accordance with applicable laws. Our collection, use, and storage of your data are described in detail in our Privacy Policy. We adhere to the California Consumer Privacy Act (CCPA) requirements and, as applicable, other relevant privacy regulations. You have the right to request access to your Personal Data, request correction of any inaccurate data, or ask for deletion of your Personal Data subject to our retention policy and any legal obligations.
All Personal Data provided to us will be stored securely and will be retained only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. We implement a variety of security measures to ensure the safety of your data. Should any data breach occur, we have procedures in place to notify affected users promptly in accordance with applicable regulations.
6.1. Booking Process: To reserve a hotel room through our platform, you must provide accurate travel details, including dates, number of guests, and any special requirements you may have. Once you select a hotel and available room, the booking will be confirmed upon successful payment. Payment is processed via secure payment gateways, and your payment details are handled in compliance with industry security standards.
6.2. Payment Terms: All payments must be made in full at the time of booking, unless otherwise specified in a separate agreement with the hotel establishment. Cancellation fees, where applicable, will be clearly disclosed during the booking process. Both credit card and debit card transactions are accepted. You agree that all payment information is processed in accordance with our Payment Processing Policy and determined by third-party service providers partnering with Miststayz.
6.3. Cancellation Procedures: You may cancel your booking directly through your account dashboard or by contacting our customer support. Cancellations must be made within the cancellation windows predefined by the hotel. Cancellations made beyond these time frames may be subject to cancellation fees, as determined during the booking process. Certain bookings may be non-refundable, and those conditions will be explicitly stated at the time of reservation.
6.4. Cancellation Fees and Refunds: Depending on the timing and terms of cancellation, cancellation fees may apply. Should a refund be applicable, the process will be initiated within a specified period following the confirmed cancellation request. The actual time for a refund to reflect on your financial account depends on your financial institution.
6.5. Changes to Bookings: Modifications to bookings, including changes in dates or room types, are subject to availability and may incur additional fees. All changes must be confirmed by the hotel, and any associated price differences will be adjusted accordingly. We reserve the right to enforce any cancellation and modification policies enforced by the hotel partners.
You agree to use our services only for purposes that are lawful and in accordance with these Terms. You must not misuse, overburden, or attempt to disrupt the functioning of our website or interfere with the booking processes. Prohibited activities include, but are not limited to, unauthorized access to data, transmitting harmful software, or engaging in fraudulent or deceptive practices. Failure to comply with these standards may result in termination of your access to our website.
All content, including but not limited to graphics, text, audio, and video material on our website is the property of Miststayz or its licensors and is protected by applicable intellectual property laws. You are permitted to use this content solely for personal, non-commercial purposes. Any unauthorized copying, distribution, or modification of the content is strictly prohibited.
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind. Miststayz disclaims all warranties, expressed or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted access to our services and are not responsible for temporary unavailability due to maintenance or other circumstances beyond our control.
We make no representations regarding the accuracy, reliability, or completeness of any information provided on our website. Users are responsible for verifying any information before relying on it.
To the fullest extent permitted by law, Miststayz shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or inability to use our services. This includes, without limitation, damages for loss of profits, data, or other intangible losses regardless of the form of action, whether in contract, tort, or otherwise.
In no event shall our total liability for any claims related to these Terms exceed the amount you paid, if any, for accessing our services during the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Miststayz, its affiliates, directors, officers, employees, and agents from and against any claims, demands, liabilities, or expenses arising out of your use of our services, your violation of these Terms, or your infringement of any intellectual property or other rights.
Miststayz reserves the right to change, modify, or update these Terms at any time without prior notice. When changes occur, the revised Terms will be posted on our website along with an updated revision date (03-05-2025). Your continued use of our services constitutes your acceptance of the updated Terms. Should you disagree with any changes, your sole remedy is to discontinue use of our website and services.
We also reserve the right to suspend or discontinue any part of our services at our discretion, without liability to you for any interruption or termination.
All Personal Data collected by Miststayz is processed responsibly and in compliance with privacy requirements applicable under the California Consumer Privacy Act (CCPA). Your data is stored securely, and we employ industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Data collected in the course of our services will be retained for as long as necessary for the purposes identified during collection, subject to applicable limitations. You may request the deletion or correction of your Personal Data via the contact information provided below, subject to any legal requirements that may necessitate the retention of certain data.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Miststayz operates, excluding any conflicts of law principles that could otherwise result in the application of the laws of a different jurisdiction. Any disputes arising out of or relating to these Terms or your use of our services shall be resolved through negotiation, mediation, or binding arbitration, as determined solely by Miststayz, and not before any court of law.
You agree that any claims or disputes arising from or in connection with the use of our website or these Terms must be brought in the appropriate forum provided in these dispute resolution processes.
Our website may display content provided by third parties, including advertisements, promotions, and other marketing materials. These materials are not under the direct control of Miststayz. We do not endorse or guarantee the accuracy, suitability, or legality of any third-party materials. Any interactions you have with third-party sites or content are governed solely by the terms of those sites.
In accordance with advertising guidelines and recommendations from platforms such as Yandex Direct, we strive to ensure that all advertising content is presented in a transparent and honest manner.
16.1. Entire Agreement: These Terms, along with any policies or guidelines referenced herein, constitute the entire agreement between you and Miststayz regarding the use of our website and services. They supersede any previous agreements or understandings, whether written or oral.
16.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16.3. No Waiver: Failure by Miststayz to enforce any portion of these Terms shall not constitute a waiver of our right to subsequently enforce that or any other provision.
16.4. Force Majeure: Miststayz shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including, but not limited to, acts of nature, governmental regulations, or other unforeseen circumstances.
16.5. Contact Information: If you have any questions, comments, or concerns about these Terms or any related policies, Email: [email protected], or Address: 9470 | Mammath Peak Circle | Stockton | United States. We are committed to addressing any issues in a timely and transparent manner.
In compliance with consumer protection regulations, particularly those enshrined within the California Consumer Privacy Act (CCPA), you have the right to request information regarding the Personal Data we have collected about you. This includes access, correction, or deletion of your data, as well as an explanation of how this data is being used. Requests should be submitted via the contact methods provided above.
We will process your request promptly, typically within the timeframe required by applicable law. Please note that while we strive to accommodate all requests, certain requests may be subject to exceptions or legal obligations that require us to retain specific information for statutory periods.
These Terms constitute a legally binding agreement between you and Miststayz regarding the use of our hotel booking services. By using our website, you confirm that you have read, understood, and accepted all conditions outlined in these Terms. Whether you are making a booking, seeking assistance, or browsing our site, please ensure you fully understand your rights and obligations.
Please note that these Terms may be updated or revised from time to time. It is your responsibility to remain informed about any changes. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
Thank you for choosing Miststayz for your hotel booking needs. We value your trust and are committed to providing you with a secure, reliable, and user-friendly platform for all your travel arrangements.
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